More information about cookies

What is a cookie?

A cookie is an inoffensive text file that is stored in your browser when you visit almost any website. Cookies are used to help the website remember your visit when you come back to the page. Although many people do not realise, cookies have been used for 20 years, when the first browsers appeared for the World Wide Web.

What ISN’T a cookie?

It isn’t a virus, or a trojan, or a worm, or spam, or spyware, and it does not open pop-ups.

What information does a cookie store?

Cookies do not generally store sensitive information about you, such as credit card or bank details, photographs, your ID or personal information, etc. The data they save are technical in nature, personal preferences, content personalisation, etc.

The web server does not associate you as a person, but rather your web browser. In fact if you habitually browse using Internet Explorer and try to browse the same web with Firefox or Chrome you will see that the web does not realise you are the same person because in fact it is associating the browser and not the person.

What types of cookies are there?

  • Technical cookies: These are the most elementary and, amongst other things, allow the site to know when a human or an automatic application is browsing, when an anonymous or registered user is browsing, which are the basic jobs for the operation of any dynamic website.
  • Analysis cookies: These collect information on the type of browsing being done, the sections most used, consulted products, time band of use, language, etc.
  • Advertising cookies: These show advertising according to your browsing, your country of origin, language, etc.

What are own and third-party cookies?

Own cookies are those generated by the page you are visiting and third-party cookies are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I deactivate the cookies?

To help you understand the scope that deactivating cookies might have, we give you a few examples:

  • You will not be able to share contents from this website on Facebook, Twitter or any other social network.
  • The website will not be able to adapt the contents to your personal preferences, as usually happens in on-line stores.
  • You will not be able to access the personal area of the website, such as My account, My profile or My orders.
  • On-line stores: It will be impossible for you to make on-line purchases, these will have to be made by telephone or by visiting the physical shop if there is one.
  • It will not be possible to personalise your geographical preferences such as time band, currency or language.
  • The website will not be able to make web analyses of visitors and traffic on the web, which will reduce the website’s competitiveness.
  • You will not be able to write on the blog, upload photos, post comments, assess or score contents. Nor will the website be able to know whether you are human or an automatic application that posts spam.
  • Sectored advertising will not be able to be shown, which will reduce the website’s income from advertising.
  • All social networks use cookies, if you deactivate them you will not be able to use any social network.

Can the cookies be deleted?

Yes, and not only deleted, but also generally or specifically blocked for a particular website.

In order to delete the cookies of a website, you must go to the configuration or your browser, where you can look for those associated with the domain in question and delete them.

Configuration of cookies for the most popular browsers

Here we indicate how to access a certain cookie in Chrome. NB: these steps may vary depending on the version of the browser:

  • Go to Setup or Preferences on the File menu or by clicking on the personalisation icon appearing at the top right.
  • You will see different section, click on Show advanced options.
  • Go to Privacy, Content configuration.
  • Choose All cookies and site data.
  • A list will appear with all the cookies ordered by domain. To make it easier for you to find the cookies of a certain domain, enter the partial or complete address in the Seek cookies field.
  • After this filter, the screen will show one or several lines with the cookies of the requested website. Now you just have to select it and click X to delete it.

To access the cookies setup in Internet Explorer follow these steps (they may vary depending on the version of the browser):

  • Go to Tools, Internet Options
  • Click on Privacy.
  • Move the slide to adjust the privacy level you require.

To access the cookies setup in Firefox follow these steps (they may vary depending on the version of the browser):

  • Go to Options or Preferences, depending on your operating system.
  • Click on Privacy.
  • In History choose Use a personalised setup for the history.
  • Now you will see the Accept cookies option, which you can activate or deactivate as you want.

To access the cookies setup in Safari for OSX follow these steps (they may vary depending on the version of the browser):

  • Go to Preferences, and then Privacy.

Here you will see the Block cookies option to enable you to adjust the type of blocking you require.

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